Support

How can we help?

Set-up guides, troubleshooting, warranty and returns — everything for your Cozyla device in one place.

Getting started Sync calendars Wi-Fi issues Membership Routie

Help centre

Step-by-step articles for every Cozyla product, from first boot to advanced features.

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Track my order

Paste your FedEx, UPS, DHL or Canada Post number and we'll take you straight to the live status.

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Returns & warranty

30-day money-back guarantee and a 1-year limited warranty on every device. Extend to 3 years at checkout.

See the policy

Quick answers

Frequently asked

Do I need a subscription?

No. Core features — calendar sync, chores, meal planning, photos — are free forever. Cozyla Membership adds AI features and premium content and is optional.

Which calendars can I sync?

Google, Apple iCloud, Outlook/Microsoft 365, Yahoo and any iCal feed. Each family member can connect their own accounts.

How long does shipping take?

Orders ship within 1–2 business days from our US warehouse; standard delivery takes 3–7 business days. Tracking is emailed as soon as the label is created.

What is the return window?

30 days from delivery for a full refund. Open the returns portal from the link above to start one.

Can I mount the calendar on a wall?

Yes — Calendar Plus and Plus 2 include VESA-compatible mounting and a tabletop stand. Calendar Neo is designed for the tabletop.